A LITTLE GUIDANCE. A FASTER DAY.

How can we help?

Plain-English guides for getting set up, quoting work and running your business.

LET’S TALK

Contact us

Have a question or need a hand? Send us a message. No account needed.

We’ll use your email address to get back to you.

Already have an account? Open a support ticket to attach screenshots and keep track of replies.

Please leave out passwords and payment-card details. See our Privacy Policy for how we handle your information.

61 guides

Integrations

Connect Stripe, PayPal or Square

Choose one payment provider for your business, compare reference fees, and let customers pay from their invoice link.

Read guide →
Invoices

Choose deposits, advance payment or payment at the end

Payment terms define when money is due for the work.

Read guide →
Invoices

Create and send an invoice

An invoice records the amount owed and links the customer to payment when Stripe is ready.

Read guide →
Invoices

Track overdue invoices and export accounting data

Keep payment records clear and follow up without recreating invoices.

Read guide →
Invoices

Use customer discounts and coupons

Customer promotions are separate from MyFastBid subscription billing.

Read guide →
Mobile apps

Automatic saving and working without a connection

Mobile drafts save transparently and sync when a connection is available.

Read guide →
Mobile apps

Edit Catalog services on a phone or tablet

Web, Android and iOS use the same workspace Catalog.

Read guide →
Mobile apps

Enable notifications and check your app version

Notifications help you notice assigned work and updates; your device controls whether they are shown.

Read guide →
Mobile apps

Sign-in, dark theme and device settings

Use your existing MyFastBid account on Android, iPhone and tablets.

Read guide →
Plans & billing

Choose Free Forever, Solo or Team

Choose a plan that fits your usage and the people working in your workspace.

Read guide →
Plans & billing

Invite another business and earn referral rewards

Referral rewards thank you when an eligible new business joins a paid plan through your link.

Read guide →
Plans & billing

Upgrade, downgrade or change team size

Plan changes should be deliberate and preserve your business records.

Read guide →
Plans & billing

What happens when a plan ends or a payment fails

A missed payment does not delete your customers, quotes or invoices.

Read guide →
Quotes

Build and send a quote quickly

Start with a clear quote name, add services and send when the details are ready.

Read guide →
Quotes

Calculate or waive travel fees

Travel charges are optional and start waived so they do not slow down sending.

Read guide →
Quotes

Follow up on unanswered quotes

Reminders help customers return to quotes they have not answered.

Read guide →
Quotes

Reuse quote, note and terms templates

Templates reduce repetitive typing while keeping each quote editable.

Read guide →
Quotes

Revise, duplicate or withdraw a quote

Sent quotes keep a record of the price and scope that the customer saw.

Read guide →
Quotes

Set the job address and quote requirements

The job address belongs to that quote and can differ from the customer's usual address.

Read guide →
Quotes

What customers see when they open a quote

Customers use a private link and do not need a MyFastBid account.

Read guide →
Scheduling

Approve bookings and customer changes

Customers may request a new appointment, reschedule or cancel according to your rules.

Read guide →
Scheduling

Block holidays, breaks and unavailable time

Blocked time prevents appointments being offered when you or a teammate cannot work.

Read guide →
Scheduling

Manage a job from booking to completion

Jobs connect accepted work, assigned people, appointment time and invoicing.

Read guide →
Scheduling

Save reusable crews

Crews save groups of teammates who often work together.

Read guide →
Scheduling

Set booking hours, buffers and approval rules

Booking rules decide when customers can schedule and how capacity is protected.

Read guide →
Scheduling

Set recurring jobs and service agreements

Agreements describe repeat visits and help generate upcoming work consistently.

Read guide →
Scheduling

Subscribe to a read-only job calendar

A subscription feed lets a calendar app display MyFastBid appointments without editing them.

Read guide →
Scheduling

Use the combined team calendar

A shared calendar helps the team leader see jobs, people and open time together.

Read guide →
Team

Choose what each teammate can do

The team leader controls access to shared services, quotes, invoices and scheduling.

Read guide →
Team

Invite teammates and manage seats

A Team subscription buys capacity; invitations give named people access to the workspace.

Read guide →