MyFastBidYour agreement with MyFastBid
These Terms govern access to the MyFastBid website, web app, mobile apps and related services (the Service). “MyFastBid,” “we” and “us” refer to the operator of MyFastBid. Contact us at office@myfastbid.com for contractual, billing or legal notices and operator details. “You” means the person using the Service and, when that person acts for a business, that business. You must have authority to bind that business.
By selecting the agreement checkbox during signup, you agree to these Terms. You must be at least 18 and legally able to enter a contract. If you do not agree, do not create an account. A customer's contract for quoted work is with the service business that issued the quote, not with MyFastBid. Rights that applicable law does not allow you to waive remain in place.
What we provide, and what you control
MyFastBid provides software for catalogs, quotes, customer records, scheduling, invoices, communications and related business tasks. We do not perform, supervise, insure or guarantee a business's services. We are not a contractor, payment institution, tax adviser, legal adviser, aviation authority or party to a contract between a business and its customer.
You are responsible for your services, qualifications, licences, insurance, staff, prices, descriptions, measurements, taxes, permits, customer disclosures, contracts, refunds and legal compliance. Review every quote and invoice before sending it. Demo data, templates, calculations and suggestions are starting points, not professional advice or guaranteed outcomes.
You determine whether a quote acceptance is sufficient for your work and whether additional signatures, notices or agreements are needed. Electronic activity records do not guarantee a person's identity, authority or the enforceability of a contract. Shared quote and invoice links are access links: anyone with the link may be able to view or act on the relevant document. Share them carefully and notify us of unintended access.
Accounts and team access
Provide accurate information, keep login details confidential and protect the devices you use. You are responsible for actions you authorize through your workspace and for promptly removing access when someone leaves your team. Do not share one person's login with others. Tell us promptly at office@myfastbid.com if you suspect an account compromise.
Workspace owners manage members and business settings. An owner may control records and access within that workspace, including records contributed by team members. Authorized platform administrators may access a workspace to support the Service, investigate issues, protect security or comply with law; administrative impersonation is recorded in an audit trail.
Acceptable use
Use the Service only for lawful business activities. Do not send spam, deceptive offers, threats or unlawful communications; infringe privacy or intellectual property rights; upload malware; impersonate another person; collect data without authority; probe or bypass security; evade plan limits; disrupt the Service; or use automation that imposes an unreasonable load. Do not reverse engineer protected components except where applicable law expressly permits it despite this restriction.
Obtain the permissions and legal basis needed to upload customer or employee data and send email, texts, reminders or invitations. Honor opt-out requests and applicable messaging rules. Do not upload payment card security codes, government identity documents, highly sensitive health records or other specially regulated information unless we have expressly agreed in writing to support that use. The Service is not designed for emergency dispatch or safety-critical decisions.
Prices, subscriptions and payments
Available plans, included features, usage limits, prices, billing periods and any trial are shown in the product or checkout. A free plan may have limits. Where you authorize a recurring paid subscription, it renews at the disclosed interval until cancelled. You authorize the stated subscription charges and applicable taxes through the payment provider. Your bank or provider may charge separate fees.
Review the confirmation screen before changing plans. Upgrades, downgrades, credits, proration and effective dates follow the terms shown for that change. Cancel or manage renewal through the available billing controls, or contact office@myfastbid.com if you cannot access them. Cancellation generally stops a future renewal; it does not automatically refund already used or paid periods. Refunds are provided where required by law, expressly offered at purchase, or otherwise agreed by us. Nothing in these Terms removes mandatory cancellation or refund rights.
We will give legally required notice of material price or renewal changes. We may restrict paid features for failed or overdue payments after appropriate notice where required. Plan allowances are not transferable between unrelated accounts, and unused allowances do not roll over unless the plan expressly says so.
Payments from your customers are separate from your MyFastBid subscription. You are responsible for your connected merchant account, customer charges, disputes, chargebacks, refunds and taxes. A status displayed in MyFastBid is not a guarantee of payment settlement. Check the payment provider's records before treating a payment as final.
Referral rewards and credits
Referral rewards apply only to referrals that meet the published program conditions and qualification checks. Subject to the applicable offer, an eligible paid subscriber may receive two subscription months for a qualifying new paid signup, and an eligible free account may receive subscription credits. One credit represents one US dollar toward an eligible MyFastBid subscription; credits have no cash value, are not deposits and cannot be withdrawn, sold or transferred unless we expressly permit it.
Self-referrals, duplicate or fictitious accounts, misleading promotion, spam and attempts to manipulate billing or attribution are not eligible. We may withhold or reverse unearned or fraudulently obtained rewards and rewards arising from refunded or reversed qualifying payments, subject to applicable law. Your referral page records qualification and redemption. We may change the program prospectively with appropriate notice without removing rewards already earned except for fraud, error, reversal of the qualifying transaction or another disclosed condition.
Estimates, travel and aerial work
Prices and work durations depend on your inputs and configuration. Time ranges, route distances, travel times, address matches, availability and suggested schedules are estimates. They can be wrong or incomplete and may not reflect traffic, access constraints, site conditions, weather, staffing or current restrictions. Confirm important details independently and allow suitable margins. You remain responsible for customer-facing estimates and travel charges, including any you waive.
Drone or airspace checks are informational planning aids only. They do not grant flight authorization or determine that a flight is lawful or safe. The operator or pilot must verify current FAA and other applicable rules, airspace restrictions, authorizations, property permissions, weather and operating conditions before each flight. Do not rely on a displayed availability result as clearance to fly.
Integrations, communications and mobile previews
Third-party services, including payment providers, email delivery, contact and calendar providers, address and routing services, video hosts and app stores, have their own terms and privacy practices. Connecting a service authorizes the data transfers needed for the functions you enable. You are responsible for those accounts, credentials, permissions and third-party charges. We do not control third-party outages, policy changes, inaccurate data or delivery decisions such as spam filtering.
Offline changes, background syncing and notifications depend on the device, network and operating system. A saved draft may not yet be available on another device; a queued action is not proof of delivery. Review sync, sending and payment status. Keep independent copies of records essential to your business. Preview or development app builds may expire, contain errors, lack features or need manual installation and updates. We may change or discontinue preview features.
Your content and our software
You retain rights to the customer records, text, images and other content you provide. You grant us a limited right to host, store, copy, process, transmit, format and display that content as needed to operate, secure, support and improve the Service for you, comply with law and carry out your instructions. This does not transfer ownership of your content or authorize us to sell your customer lists.
You promise that you have the rights and permissions needed for your content and instructions. We may remove or restrict unlawful content or content that breaches these Terms, with notice where appropriate. MyFastBid and its licensors retain ownership of the software, branding and other Service materials. While you comply with these Terms, you have a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. You may provide feedback voluntarily; we may use it without payment or an obligation to implement it, without disclosing your confidential information.
Availability, security and changes
We use reasonable measures to operate and protect the Service, but no system is perfectly secure or continuously available. Planned maintenance, incidents, provider failures or events outside our reasonable control can interrupt access. No service-level commitment applies unless separately agreed in writing. We may update the Service and will provide notice where required for material changes affecting your rights or paid service.
The Privacy Policy explains personal information handling. You must provide any privacy notices and instructions required for the personal information your business controls. Do not assume this public policy replaces a data processing agreement or other document your business may legally need; contact us before using the Service for a use requiring additional contractual arrangements.
Suspension, cancellation and records
You may stop using the Service and cancel paid renewal. Contact office@myfastbid.com to request account closure and related data handling. Export or download the records you need first. Uninstalling an app does not cancel a subscription or close an account.
We may suspend or terminate access for a material breach, nonpayment, unlawful activity, security risk, a legal requirement or discontinuation of the Service. Where practical and appropriate, we will give notice and an opportunity to resolve a breach or retrieve records. Immediate action may be necessary to protect people, data or the Service. Retention, deletion and backup handling are described in the Privacy Policy. We do not promise indefinite storage after termination.
Warranties and allocation of risk
To the maximum extent allowed by applicable law, the Service and preview features are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement, and do not warrant uninterrupted operation, error-free calculations, successful email delivery, increased sales or a particular business result. This paragraph does not exclude any warranty or protection that cannot lawfully be excluded.
To the maximum extent allowed by applicable law, MyFastBid and its personnel and suppliers are not liable for indirect, incidental, special, consequential, exemplary or punitive losses, or lost profits, revenue, goodwill or anticipated savings arising from the Service. Our aggregate liability arising from or relating to the Service or these Terms is limited to the greater of US $100 or the MyFastBid subscription fees you paid us in the 12 months before the event giving rise to the claim. Customer payments processed for your business are not subscription fees paid to us.
These limitations apply regardless of the legal theory, but do not limit liability for fraud, intentional misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where prohibited, or any other liability that applicable law does not permit us to limit. They do not restrict non-waivable consumer or privacy rights.
Responsibility for third-party claims
To the extent permitted by law, if you use the Service for a business, you will defend and indemnify MyFastBid and its personnel against third-party claims, damages and reasonable legal costs arising from your unlawful conduct, infringing content, customer services or material breach of these Terms. This does not apply to the extent a claim is caused by our breach, negligence or misconduct. We will give prompt notice, reasonable cooperation and appropriate control of the defence; no settlement may impose an admission or non-monetary obligation on us without our reasonable consent.
Resolving issues and general terms
Please first describe a dispute at office@myfastbid.com so we can try to resolve it. This does not prevent either party from seeking urgent relief or exercising statutory rights. These Terms do not impose mandatory arbitration or a waiver of rights that the law protects. Applicable law determines governing law and venue unless we separately agree to an enforceable written provision.
These Terms and the plan or checkout terms you expressly accept form the agreement for the Service, subject to any separate written agreement signed by us. If a provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. You may not transfer this agreement without our consent except as allowed by law; we may transfer it as part of a merger, reorganization or sale, subject to applicable law and privacy commitments. Provisions that by their nature should continue after termination will do so.
We may revise these Terms. The published revision and date identify the version. We will provide notice and obtain renewed agreement where required for material changes; changes do not retroactively alter accrued rights. Signup acceptance records retain the policy revision presented to you. Contact office@myfastbid.com with questions or to request a copy of your acceptance record.