Ask for help and follow a support ticket

Help & support · Updated Sep 11, 2026 4:24 AM UTC

Tickets keep a problem, its replies and attachments in one private conversation.

How to use it

Sign in, open Help & Support → My tickets and create a ticket. Choose the category, describe what happened and attach relevant screenshots without passwords or private keys. Read replies in the ticket, respond there, and mark it resolved when fixed.

Example

Include the app version, steps taken and the exact error text when a quote cannot be sent.

Open this area

Need a hand?

If something does not match your screen, check your workspace role and plan, then include the page or app version when opening a support ticket. Never include a password, API key or payment-card details.